Free if you meet the eligibility criteria (click here for details) and if you complete the course (click here for details of our terms and conditions)

Course description:

This qualification will support learners to develop the knowledge and skills required to work in a range of clinical healthcare support settings and in adult care environments. The course also covers a wide range of areas including dementia awareness, mental health and well-being, supporting individuals with their physical and emotional care, daily living needs and healthcare procedures.

This qualification aims to provide learners with formal recognition of their performance in the workplace. It will provide transferable skills, knowledge and understanding required to work in a health or social care environment. The units are aligned to the National Occupational Standards for health and social care and represent the core attributes required by employers in a range of health and social care settings. Learners will need to be working, volunteering or on practical placement to be able to show competence in both knowledge and skills.

The units are divided into an ‘mandatory’ and ‘optional’ framework. The mandatory units have to be taken by everyone on the diploma. To begin, all learners undertake the qualifications in Dignity and Safeguarding and Infection Control. The optional units for you to choose from are listed below.

Who is the course suitable for?

This programme is designed for learners who want to develop their knowledge of the care industry, and for those who are seeking employment in the health care sector. This course programme is also beneficial to learners who are already working within these sectors who wish to broaden their knowledge and skills.

Entry requirements:

You do not need to have any formal qualifications to follow these courses, but you will need to demonstrate commitment and motivation to work through the specially prepared distance-learning materials. Learners wishing to take part in these courses, should have level 2 in literacy and numeracy or equivalent.

How is the course delivered?

Learners work through the course materials for the programme either through our online resources, structured assignments, observations and collective evidence. Therefore, there is no need to attend the college to gain the qualifications. The learning materials also contain the resources needed to meet the assessment requirements of the courses. The activities allow candidates to practice their skills and test their learning. Assessments are based on a combination of knowledge and skills learned on the programme and work-based activities and experience.

Course content:

The structure of the programme is formed of mandatory and optional units. The mandatory units cover core competencies relating to e knowledge and skills required to work in a range of clinical healthcare support settings and in health and adult care environments. These mandatory units are linked to the knowledge and skills required for the Adult Care Worker and Healthcare Support Worker.

You will also be required to choose from the following optional units:

  • Dementia awareness
  • Support individuals who are distressed
  • Support individuals to meet personal care needs
  • Support individuals to eat and drink
  • The principles of infection prevention and control
  • Causes and spread of infection
  • Understand autism spectrum
  • Diabetes awareness
  • Understanding learning disability
  • Support person-centred thinking, planning and review
  • Support care plan activities
  • Understanding mental health

Progression opportunities:

Successful learners can progress to other qualifications such as:

  • Level 3 Diploma in Health & Social Care
  • Level 3 Diploma in Caring for Children & Young People Workforce

Plus other Level 2 and Level 3 courses – all of which can be found on this website.

Course Number: N3TNY



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